Privacy Policy
Effective and last updated: August 9, 2026
This Privacy Policy explains how Kim & Niles Pfeiffer, operating as licensed Florida Realtors under Nova Real Estate Services Inc., collect, use, and protect information from visitors to PfeifferSellsFlorida.com (the "Site"). By using the Site, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, including:
- Your name, email address, and phone number (where provided)
- Responses to the Orlando Move Plan quiz, the affordability calculator, and any other forms on the Site, including your lifestyle preferences, quiz results, timeline, and, where you choose to provide it, general financial information such as approximate income, debt, target home price, and credit range for planning-estimate purposes only
- Any messages or information you send us directly
We also automatically collect certain technical and usage information when you visit the Site, including pages viewed, general interactions with the Site (such as which quiz answers or buttons you select), device and browser information, and advertising attribution data (such as the ad, campaign, or link that brought you to the Site).
How We Use Your Information
We use the information we collect to:
- Deliver your personalized Orlando Move Plan results and related relocation resources
- Respond to your inquiries and requests
- Provide real estate information, neighborhood guidance, and follow-up communication about your move or home search
- Improve the Site and understand how visitors use it
- Comply with legal and regulatory obligations applicable to real estate advertising and licensure
We do not sell your personal information.
Text Message (SMS) Consent
We will only send you text messages if you have affirmatively opted in, such as by checking the SMS consent checkbox on our forms. That consent reads: "I agree to receive text messages from Kim & Niles Pfeiffer about my inquiry. Message and data rates may apply. Reply STOP to opt out." We do not send marketing text messages to anyone who has not provided this consent, and you may opt out of text messages at any time by replying STOP.
Service Providers We Use
We rely on the following third-party services to operate the Site, process form submissions, and understand how the Site is used. Each has its own privacy practices governing the information it processes on our behalf:
- Formspree, to process and deliver form and quiz submissions to us
- Netlify, to host the Site
- Google Analytics, to understand Site usage and traffic
- Meta (Facebook/Instagram) Pixel, to measure the performance of our advertising
- Microsoft Clarity, to understand how visitors navigate the Site through anonymized session analytics and heatmaps
- Calendly, if you choose to schedule a call with us
We may also use general-purpose office, spreadsheet, or customer-relationship tools internally to organize and follow up on inquiries we receive.
Cookies and Analytics
The Site uses cookies and similar tracking technologies through the analytics and advertising tools listed above. These help us understand Site performance and measure the effectiveness of our advertising. You can control cookies through your browser settings; disabling cookies may affect how some parts of the Site function.
Data Retention
We retain the information described in this policy for as long as reasonably necessary to respond to your inquiry, provide the services you've requested, maintain our business records, and comply with applicable legal, tax, and real estate licensing obligations.
Data Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Access and Deletion Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of further communication. We will respond to verified requests within a reasonable timeframe.
Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this policy, or requests regarding your information, can be sent to:
Kim Pfeiffer, [email protected] • (480) 773-4333
Niles Pfeiffer, [email protected] • (689) 777-8954
Nova Real Estate Services Inc. • Florida License CQ1048166 • Broker of Record: Fernanda Negromonte, License #3201088